Question 1

Are all hats made to order?

Accepted Answer

Yes! Each Astheria hat is custom-made to ensure a perfect, personalized product crafted just for you.

Question 2

Why are items non-refundable and non-exchangeable?

Accepted Answer

Because our products are custom-made, each hat is unique to the buyer. By purchasing, you acknowledge and agree to these terms.

Question 3

Are returns or exchanges allowed?

Accepted Answer

Because each Astheria hat is handmade to order, we do not offer refunds. If you have a sizing concern, exchanges or adjustments may be considered within 14 days of delivery. Items must be unworn and in their original condition. Please contact hello@astheriahats.com for assistance.

Question 4

Can I make changes to my order after it’s placed?

Accepted Answer

Once your order is confirmed, it’s final. We cannot change, modify, or cancel it, so please double-check details before completing your purchase.

FAQ

Are all hats made to order?

Why are items non-refundable and non-exchangeable?

Are returns or exchanges allowed?

Can I make changes to my order after it’s placed?